Seats are billing slots. Ownership is who pays and controls the workspace. They are not the same.
Seats
Open Settings → Subscription & Billing (/settings/subscription). You need subscription permission (usually the owner).
You will see seats in use vs total, for example N of M seats in use.
- Add a seat: extra seat now (prorated when paid).
- Reduce seats: lowers the bill on the next invoice when you have spare seats (paid seats above people in use).
Invite and remove people under Team. If every seat is full, add a seat before inviting or reactivating someone. Do not reduce seats while people are still active members.
More on plans and Stripe: Subscription and seats. Roles: Team and roles.
Ownership transfer
Only the current owner can start this. It is not a normal role change.
- Open Team → the person who should become owner.
- Choose Request ownership transfer.
- They Accept or Decline. Until then you may see Waiting for {email} to accept ownership.
On accept they become owner and take billing / subscription responsibility.
From account delete you may also see Transfer ownership, then delete my login. Hand ownership off before you remove yourself.
Things that trip people up
- Treating “admin role” as ownership.
- Cutting seats before removing people.
- Asking every teammate to fix billing when only subscription managers can.