Store internal procedures and wiki pages in Knowledge for your team, separate from the public Help Center on the marketing site.
Where
Knowledge menu:
- Company SOP
- Company wiki
Use SOP for standard operating procedures and categories (how we shoot, how we hand off, safety, and so on). Use the wiki for living reference pages that change more often.
Tips
- Link from project briefing when a job should follow a named SOP.
- Keep client-facing rules in Company Legal / portal, SOP is internal.
- Storage for SOP/wiki content counts toward Storage where applicable.