Terms and Conditions – Clippter

Article 1: Definitions

In these General Terms and Conditions for the Clippter Platform (“Terms and Conditions”), the following terms are understood to mean:

“Clippter”

The trade name operated by Movie Moose Holding B.V., legally domiciled in Amsterdam and with offices at Thierensweg 8, 1411EX Naarden, The Netherlands, registered with the Chamber of Commerce under number 88876926.

“Customer”

The natural or legal person acting in the exercise of a profession or business (B2B) who enters into an Agreement with Clippter for the use of the Platform.

“Platform”

The cloud-based software application, tools, and website available via https://clippter.com and associated subdomains, developed and maintained by Clippter.

“Subscription”

The recurring service plan chosen by the Customer to access and use the Platform for a specific duration (e.g., monthly or annually).

“Agreement”

The contractual relationship between Clippter and the Customer, established by online registration or a signed order form, including these Terms and Conditions and any Data Processing Agreement (DPA).

“Customer Data”

All information, text, files, pricing data, workflow details, or other content uploaded or entered into the Platform by the Customer or its authorized users.

Article 2: Offers, Pricing, and Establishment of the Agreement

2.1 All offers, feature descriptions, and subscription pricing published on the Clippter website or communicated via proposals are without obligation and may be altered by Clippter at any time unless explicitly agreed otherwise in writing.

2.2 The Agreement is established at the moment the Customer successfully completes the online registration process on the Platform, creates an account, and accepts these Terms and Conditions, or upon written signature of a specific enterprise order form.

2.3 Subscription prices listed on the website or in custom offers are in Euros (EUR), exclusive of VAT and any other government levies, unless expressly stated otherwise.

2.4 Clippter reserves the right to modify its subscription prices. Price changes for existing subscribers will be communicated at least 30 days in advance and will take effect at the start of the next renewal period.

Article 3: Applicability

3.1 These Terms and Conditions apply to all use of the Platform, all subscription plans, and all agreements between Clippter and the Customer.

3.2 Deviations from these Terms and Conditions are only valid if and insofar as they are confirmed explicitly in writing by Clippter.

3.3 The applicability of any purchase or general terms and conditions used by the Customer is hereby expressly rejected.

3.4 If any provision of these Terms and Conditions is found to be void or annulled, the remaining provisions will remain fully in force. Parties will consult to agree on a new provision that reflects the intent of the original clause as closely as possible.

Article 4: License and Permitted Use

4.1 Clippter grants the Customer a non-exclusive, non-transferable, and revocable right to use the Platform in accordance with their selected subscription plan for internal business purposes during the term of the Agreement.

4.2 The Customer is responsible for maintaining the confidentiality of all user credentials and account passwords. The Customer is fully responsible for all activities occurring under their account.

4.3 The Customer shall not:

• Reverse engineer, decompile, or attempt to extract the source code of the Platform.
• Use the Platform for any illegal purposes or to distribute malicious software.
• Exceed the usage limits (e.g., number of users, storage, or projects) associated with their active subscription tier.

Article 5: Platform Availability, Maintenance, and Support

5.1 Clippter provides the Platform on an “as-is” and “as-available” basis. The obligations undertaken by Clippter are best-effort obligations (inspanningsverplichting). Clippter does not guarantee uninterrupted or error-free access to the Platform.

5.2 Clippter reserves the right to temporarily suspend or restrict access to the Platform for planned maintenance, updates, or technical improvements. Clippter will endeavor to perform such maintenance outside regular business hours and notify the Customer in advance when reasonably possible.

5.3 Technical support is provided via email at support@clippter.com or internal platform ticketing systems during standard Dutch business hours, unless a premium Support Level Agreement (SLA) has been explicitly agreed upon.

Article 6: Customer Data and Privacy

6.1 The Customer retains all rights, title, and intellectual property ownership over the Customer Data uploaded to the Platform. The Customer guarantees that they have the legal right to process and upload this data.

6.2 By using the Platform, the Customer grants Clippter a worldwide, limited license to host, transmit, and process the Customer Data solely for the purpose of providing and operating the Platform services.

6.3 To the extent that Customer Data contains personal data under the GDPR, the Customer acts as the Data Controller and Clippter acts as the Data Processor. The rights and obligations regarding this data processing are defined in the Data Processing Agreement (DPA), which forms an integral part of the Agreement. See also our Privacy Statement and Security & Data page.

Article 7: Fees and Payments

7.1 Subscription fees are billed in advance based on the billing cycle selected by the Customer (monthly or annually).

7.2 Payments must be made via the automatic payment methods supported by the Platform (such as credit card, SEPA direct debit, or integrated online payment processors).

7.3 If an automatic billing attempt fails, the Customer will be notified and given a reasonable period (typically 7 to 14 days) to update their payment details. If payment remains outstanding after this period, Clippter is entitled to automatically suspend the Customer's access to the Platform without liability.

7.4 If manual invoicing is agreed upon in writing, invoices must be paid within 14 days of the invoice date. Any objections to the accuracy of an invoice must be submitted in writing within 14 days of the invoice date, after which the invoice is deemed accepted.

7.5 The Customer explicitly waives any right to invoke suspension (opschorting) or set-off (verrekening) regarding subscription payments.

Article 8: Duration and Termination

8.1 The Agreement is entered into for the duration of the chosen Subscription plan (monthly or annually) and shall automatically renew for the same duration unless terminated.

8.2 The Customer can terminate their subscription at any time directly through the platform's account settings or by sending a clear written notice to support@clippter.com. Termination will take effect at the end of the current billing cycle; no refunds are provided for partial periods or unused features.

8.3 Either Party may terminate the Agreement with immediate effect and without liability if:

• The other Party is granted a suspension of payments or is declared bankrupt.
• The other Party is liquidated or ceases its business operations.
• The other Party remains in material breach of its obligations under the Agreement after being given a written notice of default with a reasonable remedy period of 14 days.

8.4 Upon termination of the Agreement, the Customer's right to access the Platform will cease. The Customer is responsible for exporting their Customer Data prior to the termination date. Clippter reserves the right to permanently delete all Customer Data from its active systems 30 days after account closure.

Article 9: Intellectual Property

9.1 Clippter (and its licensors) retains all intellectual property rights, copyrights, trademarks, design rights, and trade secrets in and related to the Platform, including its user interface, code, documentation, and underlying architecture.

9.2 The Customer is not permitted to remove, obscure, or alter any copyright notices or brand names present within the Platform.

9.3 Unless agreed otherwise in writing, Clippter is permitted to use the Customer's company name and logo on its website and marketing materials for promotional purposes as a reference customer.

Article 10: Force Majeure

10.1 In addition to the provisions of Article 6:75 of the Dutch Civil Code, a failure by Clippter to fulfill any obligation cannot be attributed to Clippter in the event of an independent circumstance beyond its control. This includes, but is not limited to: cloud hosting failures, third-party infrastructure outages (e.g., AWS, Google Cloud, Stripe), internet service provider disruptions, cyberattacks (DDoS), power outages, bad weather, or government regulations.

10.2 If a force majeure situation lasts longer than 30 consecutive calendar days, either Party has the right to dissolve the Agreement in writing, without any obligation to compensate the other Party for damages.

Article 11: Liability

11.1 Clippter shall only be liable for direct damages resulting from an intentional act (opzet) or gross negligence (bewuste roekeloosheid) by Clippter's management.

11.2 Clippter is under no circumstances liable for indirect, incidental, or consequential damages, including but not limited to: loss of profits, loss of revenue, loss of business opportunities, or loss/corruption of Customer Data.

11.3 To the maximum extent permitted by law, Clippter's total aggregate liability under or in connection with the Agreement shall be strictly limited to the total subscription fees paid by the Customer to Clippter in the three (3) months immediately preceding the event giving rise to liability.

11.4 A condition for any right to compensation is that the Customer must notify Clippter of the damage in writing at support@clippter.com within three (3) months after its discovery. Any legal claim against Clippter expires twelve (12) months after the occurrence of the damaging event.

Article 12: Governing Law and Competent Court

12.1 The Agreement, these Terms and Conditions, and any disputes arising from them shall be governed exclusively by Dutch law.

12.2 Any disputes arising from or related to this Agreement shall be submitted exclusively to the competent court in Amsterdam, The Netherlands.