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Track time

Why am I locked out of the app?

Workspace time rules can lock Clippter when open (unlogged) contract days pile up.

Where the setting lives

Settings → Workspace time rules → Enforce workspace time rules. Owners/managers turn this on. Full detail: Workspace time rules.

What triggers the lock

When enforce is Yes, either threshold can lock you:

  • Block after open days (total)
  • Block if oldest open day is at least (days ago)

The lock message says which rule fired. Holidays and approved absence do not count the same as a normal missing day.

How to get back in

  1. Open My Time and log the missing days (or skip where the product allows).
  2. If you believe a day should not count, check holidays, absence, and your contract with a manager.
  3. Managers can adjust thresholds or turn enforce off under Workspace time rules (team-wide impact).

Not the same as billing lock

An inactive or canceled subscription is a different block. See Subscription and seats.

Related

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